Privacy & cookies

Privacy

1. Purpose of processing and legal basis

We use the following legitimate grounds and purposes for the processing of your personal data:

Management of your booking: In accordance with Article 6(1)(b) of the GDPR, processing is necessary for the performance of a contract to which you are a party. Communication: In order to provide services, inform you of changes to our products or services, or offer you customer service, we may need to call you or send you an email. In accordance with Article 6(1)(f) of the GDPR, processing is necessary for the legitimate interests pursued by the data controller.

Account creation: to enable the creation of an account in order to improve our services. Your consent, which forms the basis for the processing, may be withdrawn at any time (Article 6(1)(a) of the GDPR).

2. Data retention

We never retain your personal data for longer than is strictly necessary for the purposes for which it was collected. Personal data relating to the booking is retained for 6 months. Additional personal data may be retained for as long as necessary to achieve the aforementioned purposes or until you withdraw your consent.

3. Data sharing

If sharing your personal data with various third parties is necessary to provide our services (such as payment providers and service providers) or to comply with legal requirements, we may do so. We ensure that all third parties with whom we share your data comply with the provisions of the GDPR or have put in place the necessary security measures.

4. Data subject rights

You have the right to access, update or delete your personal data. You can do this yourself by contacting us or by accessing your account’s personal settings. You have the right to access, update or delete your personal data. You can do this yourself by contacting us or by going to your account’s personal settings. Please contact us with any questions or requests regarding the privacy or security of your personal data at stay@hotelcoursaintgeorges.com. You can also contact us:

by telephone: +32 9 277 18 57
at the physical address of the Hotel Cour Saint Georges: Hoogpoort 75-77, 9000 Ghent, Belgium

5. Data security measures

We take appropriate organisational and technical precautions to prevent any misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration of your personal data, as we take the security of your data very seriously. These precautions include, in particular:

Access control – Role-based access controls and user authentication restrict access to personal information.
We only collect and store the personal data necessary for the intended purposes.
Encryption: Data collected via our website is encrypted both in transit and at rest to prevent unauthorised access.
Measures have been taken to secure physical access to the facilities where personal data is processed or stored.

6. Company info

CW Hospitality bv
BE0877.839.211

Cookies

1. Use of cookies

CW Hospitality bv always informs visitors to its websites about the use of cookies. Cookies are small text files that are stored on the hard drive of a website visitor’s computer. They contain information such as the user’s language preference, so that they do not have to re-enter this information on a subsequent visit to the same website. Some cookies ensure the website is displayed correctly, whilst others ensure a web application functions properly. If you do not wish a website to place cookies on your computer, you can configure your browser accordingly.

2. How do I disable cookies?

If you wish to block cookies, you can do so for the browser you are using:

If you disable cookies, please note that some graphics may not display correctly or that you may not be able to use certain applications.

3. What cookies do we use on hotelcoursaintgeorges.com?

Below is an overview of the functional and non-functional cookies used on this site:

_ga – hotelcoursaintgeorges.com – non-functional cookie

Purpose of the cookie – Google Analytics: tracking statistics. Used to distinguish users. More info.

Expires after 2 years.

_ga_<container-id> – hotelcoursaintgeorges.com – non-functional cookie

Purpose of the cookie – Google Analytics: tracking statistics. Used to maintain the session state. More information.